Refund policy

Refund & Chargeback Policy

All sales are final. We do not offer refunds, returns, or exchanges for any reason, including but not limited to sizing issues, buyer’s remorse, shipping delays, or dissatisfaction with a product. By placing an order with us, you are agreeing to these terms.

Please review your order carefully before completing your purchase.

Incorrect or Damaged Items

If you receive an incorrect or damaged item, you must contact us within 48 hours of delivery with clear photos of the issue. We will investigate and, if approved, offer a replacement or store credit at our discretion. Refunds are not provided under any circumstances.

Chargeback Policy

We take fraudulent chargebacks seriously and defend them fully with evidence, including tracking, delivery confirmation, and correspondence.

Filing a chargeback without contacting us first is a violation of our terms and may result in:

  • Permanent ban from future purchases

  • Reporting to relevant platforms and merchant networks

  • Legal or collections action if applicable

Shipping & Delivery Delays

Once an order has been shipped, we are not responsible for delays caused by shipping carriers (e.g., USPS, UPS, FedEx), customs processing, or weather-related events. These circumstances are out of our control and do not qualify for a refund or chargeback.

By placing an order on our website, you confirm that you have read, understood, and agreed to this policy in full.