Shipping policy
Shipping Policy
Thank you for shopping with Hypeville. Below is our shipping policy to ensure transparency and help you understand how we handle all shipments.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification with tracking information once your order has shipped.
Shipping Timeframes
Estimated delivery times vary based on your location and selected shipping method. Most orders arrive within:
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U.S. Orders: 3–7 business days
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International Orders: 7–21 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs, weather conditions, or other factors beyond our control.
Tracking Information
Once your order ships, you will receive an email with your tracking number. It may take up to 48 hours for tracking updates to appear.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, FedEx, and other regional delivery services. Carrier selection is based on destination and product type.
Lost, Stolen, or Delayed Packages
Hypeville is not responsible for packages lost, stolen, or delayed during transit. Once an item has been handed to the shipping carrier, it is their responsibility. If you experience issues, we recommend filing a claim directly with the carrier.
Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.
International Shipping & Customs
International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These are not included in the shipping charges.
Shipping Support
If you have questions or concerns about your shipment, please contact us at support@hypeville.shop and include your order number.